How to Leave a Lasting Impression with Your Guests
Your restaurant guests have finished their desserts and it is time to present them with their check. You, as the server, go to lay the single slip of paper on the table and it blows into your guest’s cup of coffee. Trying to get the paper check out of the cup, you make a bigger mess and actually spill the cup of coffee on your guest. Your chance of a good tip is gone and you don’t leave the lasting impression with your guests that you hoped.
While this may be an extreme circumstance, checks flying into food and off the table do happen. If you want to lower your risk of check mishaps, consider securing your checks in a check presenter. In addition to damaged and flying away checks, there are many other reasons why you should consider check presenters for your restaurant or other hospitality businesses. Here are some of the reasons why we like check presenters.
Many guests have come to expect their check to be presented in a check presenter. It may be so that other guests at the table do not see the bill or how much tip is left for the server. Additionally, in many restaurants putting a piece of paper on the table would look tacky and not fit the ambiance of the restaurant. As an added benefit of presenting the check in a check presenter, the restaurant has place to add comment cards that are easily seen by customers. Having cards on the host stand when walking out can easily be missed as customers have the door in sight and not the host stand.
Not only is the presentation of the check enhanced in a presenter but it is also more secure. When you are handling a customer’s credit card, customers want to know their information is kept safe. When carrying multiple paper receipts and credit cards, mix ups can easily happen causing irritated customers and time lost fixing errors. Additionally, trust in you, as a server, and in the business you work for is lost, and more than likely the opportunity for repeat business is lost as well. Keep your customer’s financial information safe and organized, causing no confusion with payments, by using check presenters.
While standard black check presenters are always an option, check presenters can also be customized to your specification. Custom check presenters for your restaurant or hospitality establishment can be created to match your menu covers, drink books, table stands, place settings and other marketing products, to create a unified look throughout your restaurant or hospitality business. When you customize your check presenters, this creates another place to display your brand logo and colors for increased brand recognition.
Remember the details matter and can tell a lot about a business. Make your final interaction with your guests as good as the first interaction. Check presenters can provide your customers with one final lasting impression of their visit to your restaurant.